ONCALL Community Interpreting Services

Our range of services include:

Onsite Interpreting (face-to-face)
Telephone Interpreting
Conference Interpreting (Simultaneous Interpretation)
Translations & Multilingual Desktop Publishing
Training

The ONCALL interpreting and translating services can be tailored to meet your individual requirements.

On-Site Interpreting

ONCALL can send interpreters to your place of business for face-to-face sessions. This covers everything from one-on-one meetings to group sessions. Our on-site services include:

Individual Assignments – interpreting for one to one situations
Sessional Assignments - Interpreting sessions which are provided on a specific day for a specific duration, on a regular basis
Group Assignments - Interpreting sessions which are provided in group settings

Telephone Interpreting

Our telephone interpreting set-up means there is no waiting or wrestling with phone linkups. We obtain all the necessary information from you and call you back when the interpreter and the Culturally And Linguistically Diverse (CALD) client are linked up, ready to go. (This method of interpreting is recommended for short sessions only).

Conference Interpreting

We can provide professional teams to meetings, conferences and conventions of all sizes and for various periods of duration from small business meetings, delegations/missions including trade fairs to large-scale international conferences.

Translations & Multilingual Desktop Publishing

ONCALL can handle the translation of all types of documents from birth certificates to complex technical manuals. Our dedicated translation team can handle translations and Multilingual Desktop Publishing with ease and professionalism.

Training

There is more to good communication than just the spoken and written word. Body language and cultural background play an important role in good communication and good customer service.

ONCALL offers tailored training programs for our clients who work in Culturally and Linguistically Diverse (CALD) environments. These programs are designed for people working in the service and other industries. Sessions are offered free of charge to new clients and form part of our service provision to clients that have formed partnerships with ONCALL.

Policy makers, senior managers, doctors, lawyers, nurses, police officers, administrative staff, and people working in the commercial and business sectors would all benefit from these programs.

During these programs participants learn a range of skills to develop a strategic direction for their business that will reflect on their clients’ needs.

Find out more about our range of training modules.