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An ISO 9001:2008 Certified Company

Quality Policy

ONCALL Interpreters and Translators is a world leader in quality interpreting and translating services. At ONCALL we tailor our services to meet our clients` individual interpreting and translating requirements.
ONCALL has established Quality Objectives which are reviewed periodically by the management team for continuing suitability, and which encompass:

ONCALL is committed to supporting compliance to ISO 9001 Quality Management System requirements and to communicating these requirements within the organization. We guarantee to maintain, through our Quality Management System, a level of quality and reliability of supply that will equal or surpass the expectations of every customer. It is the intention of all departments within the company to continually improve the quality of the services they provide, leading progressively to increased Customer Satisfaction.

These objectives shall be achieved through:

This policy shall be reviewed for adequacy and effectiveness by the management team during Management Review Meetings.