ONCALL now provides 16,000 hours of video conference interpreting every year for clients working in healthcare, social care, justice, and asylum support!
FaceConnect Video Conference Interpreting platform from ONCALL
ONCALL also offers access to video conference interpreters via its proprietary software application, FaceConnect, which offers features specifically designed for delivering interpreting services via video, including:
All call metadata including start time and duration is captured by FaceConnect to allow for improved and accurate reporting.
Connect with an ONCALL Customer Service Officer directly in FaceConnect to provide technical support.
Share your documents with the interpreter securely in FaceConnect to allow them to provide sight-translation
Test the speed of your connection and microphone and headset function in advance of each call to ensure optimum performance.
Provide feedback directly in the application after each call to allow ONCALL to continually improve service delivery.
FaceConnect is available on common operating systems including Google Chrome, Mozilla Firefox, android and iOs applications.